Dialogue:
Making an Appointment 3
Receptionist: Good morning. Pine Tree Dental. How may I help you?
Patient: Hello, I’d like to make an appointment to see Dr. Ramirez.
Receptionist: Alright, I’ll check her schedule. Have you been to our clinic before?
Patient: Yes, I have. Dr. Ramirez is my regular dentist.
Receptionist: Ok. Can I have your name, please?
Patient: It’s James Watson.
Receptionist: Thank you, Mr. Watson. Now, let’s see … the earliest opening we have is next week on Thursday in the afternoon at 2 o’clock. Does that work for you?
Patient: Next week? Don’t you have anything sooner, like today or tomorrow?
Receptionist: I’m afraid the doctor is completely booked until next week.
Patient: I think I have an infected tooth. I’m in a lot of pain right now.
Receptionist: I see. Let me check the schedule again. Well, I think I could fit you in tomorrow morning at 11:00. But, you might have to wait a while.
Patient: That’s okay. As long as I can see the dentist tomorrow, I don’t mind waiting.
Receptionist: Alright, Mr.Watson we’ll try to get you in to see Dr. Ramirez as soon as possible. See you tomorrow.